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Our goal is to provide a useful resource with freedom from worry
about privacy. We are committed to ensuring the privacy of your
personal information.
We do not collect any information other than site-use statistics
until and unless you contact us with a specific request. We will
NOT SELL, TRADE, or GIVE AWAY any information that you provide us
except as specifically required in the processing of your insurance
application or your request for quotes. We will only share your
information with those insurance companies or government agencies
necessary to process your request and we will only share with them
the information that they actually need to meet your request.
We do not use cookies in this site; information typed in for
insurance quote comparisons is not stored for any purpose and is
automatically deleted when quote session ends. This form is for your
personal use only. The entry of a name is optional. We do not collect
and save any visitor information unless you specifically email us.
Hard copies of emails are saved in client files if the visitor becomes
a client.
Currently, all applications for health insurance must be submitted
by mail with an original signature unless noted otherwise, in which
case you are directed to that company's website. In view of this,
we do not collect any personal health information from this website
other than responses to specific requests for clarification of information
on a submitted application. We do make applications available for
you to download, fill out, and return to us by mail.
We do not attempt to pre-qualify you for health insurance prior
to your submission of an application unless you specifically request
us to do so. In this way, we minimize the amount of your personal
information available electronically.
On request forms for life insurance, disability insurance, and long
term care, we do collect a minimum amount of general health data
to aid us in obtaining meaningful quotes that approximate, as closely
as possible, your expected risk class. We also use this data to
help determine whether an individual would likely qualify for coverage
rather than pursuing unusable quotes. We may also forward this information
to insurance companies and other licensed insurance agents, that
may or may not be affiliated with this website, if necessary to
provide you with better quotes and or service.
In keeping with our name and our objective of providing a useful
resource, we provide several links to related sites including insurance
companies, state government agencies, and the Centers for Medicare
and Medicaid Services. When visiting these linked sites, you leave
the privacy policy provisions of ehealthlink.com and enter the privacy
policy provisions of the site you are visiting. We assume no responsibility
or liability for your privacy once you leave our site.
We are committed to keeping you informed about our policies for
collecting, using, sharing, and securing private personal information.
You may access a copy of our current policy from this website at
any time or call us at 1-888-957-5001.
We collect information regarding how to contact you by e-mail, phone,
fax, mail, or a combination of these if you contact us for information
or answers to questions. We need to collect your home and work phone
numbers, physical address, and mailing address as required by applications
you submit to us for processing with a specific insurance company.
We collect health information on applications you submit to us for
processing and maintain a copy of that application in our files
for reference during and after processing. We may also need to collect
additional health information by phone or e-mail for further clarification
of an application or if requested by the insurance company.
We may need to collect proof of prior coverage either from you or
your current or previous insurance company. For state programs,
we may need a copy of your current drivers license, proof
of residency, and requested financial information. For Medicare
products, we need a copy of your Medicare card showing eligibility
for Part A and Part B Medicare benefits.
If you are listed as an employee on your employers group quote
request form, we will need to collect information from your employer
regarding your work hours, employee status, and eligibility for
coverage.
We use this information to process your application or quote request,
to keep you informed of the approval status of your application,
to advise you of changes in the health insurance industry or with
your policy that we think is in your best interest to know about,
and to let you know of new related products that may add to your
insurance protection.
We share this information only with the insurance companies and
government agencies as appropriate to process your application for
health insurance. We only share that portion of the information
that we may have about you that is necessary or required for them
to complete their processing.
We may provide your personal and/or health information to an insurance
regulatory agency, to comply with the law, or in response to a valid
court order, if we believe in good faith that such information is
reasonably required of us.
You
may opt-out of receiving all information other than information
necessary to process your application, to service your policy, or
to alert you to upcoming changes affecting your policy. Such other
information might include information about new products available
or other products that we provide in addition to your specific health
insurance policy.
To opt-out of receiving other information, contact us at answers@ehealthlink.com
or mail your request to ehealthlink.com, 2000 West Harvard Ave.
Suite 100, Roseburg, OR 97471.
We provide security of your information by storing your contact
information on a separate database independent of the web server.
We add policy information to that separate database in order to
facilitate providing follow-up service to you once you become a
policyholder. We do not store your health information electronically.
We do keep a paper copy of your application and related notes from
phone calls in our file. Access to all of your information is restricted
to authorized ehealthlink.com personnel on a need-to-know basis.
You may change information by contacting us at answers@ehealthlink.com
or mail your changes to ehealthlink.com, 2000 West Harvard Ave.
Suite 100, Roseburg, OR 97471. It is in your best interest to keep
us up-to-date on your current address and phone number, if you are
a policyholder. We may need to contact you for such things as advising
you of new prices or for preventing your policy from lapsing because
of a lost or not-sent payment.
Questions about this policy may be directed to answers@ehealthlink.com
or mail your questions to ehealthlink.com, 2000 West Harvard Ave.
Suite 100, Roseburg, OR 97471
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